We all know it is important for companies to retain existing customers. There are plentiful resources to tackle this matter: systematic analysis on the consumer decision journey, advice on increasing customer retention, better practice on collecting customer data, let alone tons of articles on how to improve customer services. I agree. In addition to those, … More Customer Services, What Else You Also Need to Care?
There, the mentioning of a movie scene from 1992 Glengarry Glen Ross cracked me up. The-tiger-mom-fashioned humiliating would only crash a sales team nowadays. Glengarry was harsh; yet, he was right to the point. “Always be closing.” – He set a goal to accomplish, and a vision to fulfil. “Attention, interest, decision and action,” are … More How to Motivate Your Sales Team as a Sales Champion Manager?
Have your ever wondered why some businesses have better visions about the future of business, enter the profitable field earlier than others, craft better strategy for growth, invent a more successful sub-brand? Especially in this digital epoch? It is because that they comprehend the meaning of business agility earlier or better than you do, and … More Understanding Business Agility for Your Company’s Strategic Planning